Over the past year, Lux Research has tracked digital transformation through four key storylines – Foundational Emerging Digital Technologies, Industry 4.0, Personalized Products and Services, and Innovation Transformation. As with all stories, the narrative evolves over time.
As COVID -19 spread across the world, large parts of the global economy shut down, forcing many organizations to adopt tools to enable automation and remote work. While this led to rapid acceleration in digital transformation, it also exacerbated disparities in digital maturity across industries and functions, forcing us to redefine our themes.
This year, the Lux digital team introduces two broad use case -focused themes, underlying which is a third platform of foundational technologies. Each of the use case -focused themes has its own four storylines.
Download the executive summary to learn more.